Last updated on Feb 23, 2024
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Content Marketing
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Social Media Marketing
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Email Marketing
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Referral Marketing
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Partnership Marketing
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Here’s what else to consider
Fintech companies are transforming the financial industry with innovative products and services that offer convenience, speed, and security to customers. But how do they reach and retain their target audience in a competitive and regulated market? In this article, we will explore some of the most effective marketing and distribution channels for fintech companies, and how they can leverage them to build trust, loyalty, and growth.
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- Rohit Agrawal Vice President | Startup’s | Treasury | Citi Bank | RIL | CA-AIR18 | CFA | CS | Reached 30k connection Limit - Pls hit…
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1 Content Marketing
Content marketing is a strategic approach to creating and distributing valuable, relevant, and engaging content that attracts and educates potential and existing customers. Fintech companies can use content marketing to showcase their expertise, solve customers' problems, and differentiate themselves from competitors. Content marketing can include blog posts, ebooks, white papers, webinars, podcasts, videos, infographics, and more. The key is to provide useful and informative content that addresses customers' pain points, needs, and interests, and to optimize it for search engines and social media platforms.
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- Laura Farkas 📈 Sales Funnel and Digital Marketing Sales funnel expert and digital marketing strategist 🌟 EB100⭐- 𝓱𝓮𝓵𝓹𝓲𝓷𝓰 purpose driven SMEs 10𝔁 𝓽𝓱𝓮𝓲𝓻 𝓻𝓮𝓿𝓮𝓷𝓾𝓮 🌟 designing 🆂🆃🅰🆃🅴-🅾🅵-🆃🅷🅴-🅰🆁🆃 🆂🅰🅻🅴🆂 🅵🆄🅽🅽🅴🅻🆂.
Educating your audience is the best way of getting noticed as a FinTec company. You need to focus on telling people the why, instead of the what. Remember why the company was set up. What is the main problem your audience is trying to solve? That's what your content marketing should be focussed around.
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- Callum Macrae Senior Marketing Manager | 13 Years in B2B Marketing | Expertise in SaaS | Speaker
Trust is paramount in financial services. Regularly publishing high-quality content positions fintech companies as industry thought leaders. The result is customers are more likely to choose your services. Well-optimised content can improve your search engine rankings. This means potential customers searching for financial solutions are more likely to find your fintech company through organic search, reducing customer acquisition costs.Content marketing can be a powerful lead generation tool. Valuable resources like eBooks, webinars, or whitepapers can attract potential clients, allowing you to capture their contact information for follow-up.
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2 Social Media Marketing
Social media marketing is the use of social media platforms to connect with customers, promote brand awareness, and generate leads and sales. Fintech companies can use social media marketing to communicate their value proposition, share customer testimonials, showcase their social impact, and engage with their community. Social media marketing can also help fintech companies to monitor customer feedback, respond to queries and complaints, and build trust and loyalty. Some of the most popular social media platforms for fintech companies are LinkedIn, Twitter, Facebook, Instagram, and YouTube.
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- Laura Farkas 📈 Sales Funnel and Digital Marketing Sales funnel expert and digital marketing strategist 🌟 EB100⭐- 𝓱𝓮𝓵𝓹𝓲𝓷𝓰 purpose driven SMEs 10𝔁 𝓽𝓱𝓮𝓲𝓻 𝓻𝓮𝓿𝓮𝓷𝓾𝓮 🌟 designing 🆂🆃🅰🆃🅴-🅾🅵-🆃🅷🅴-🅰🆁🆃 🆂🅰🅻🅴🆂 🅵🆄🅽🅽🅴🅻🆂.
Showing how the systems work in real time is a great way of telling the story and convincing your prospects to give your business a try. Reels, for example, could go viral easily, if you focus on the problem you are solving. Using tech industry influencers could also deliver a great return on investment.
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FinTech is a great virtual community to connect with over social media. Combine with content marketing and events for that all important face-to-face engagement.
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3 Email Marketing
Email marketing is the use of email to send personalized and relevant messages to customers and prospects. Fintech companies can use email marketing to nurture leads, convert prospects, increase retention, and boost referrals. Email marketing can also help fintech companies to educate customers about their products and services, provide updates and offers, and solicit feedback and reviews. The key is to segment the email list based on customer behavior, preferences, and needs, and to craft compelling subject lines, copy, and calls to action.
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- Jyotirmayee Sahoo Helping B2B Companies Grow Faster | Demand Generation | Growth Marketer
Email marketing is a powerful tool for fintech companies that can help them acquire high-quality leads. However, in a highly competitive landscape, acquiring leads is just the beginning. It is essential to cultivate both Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) to succeed. This can be achieved by nurturing existing leads with personalized content to maintain their interest in your services. At the same time, targeted cold email outreach campaigns can help you connect with potential customers who are genuinely interested in your fintech solutions.
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- Laura Farkas 📈 Sales Funnel and Digital Marketing Sales funnel expert and digital marketing strategist 🌟 EB100⭐- 𝓱𝓮𝓵𝓹𝓲𝓷𝓰 purpose driven SMEs 10𝔁 𝓽𝓱𝓮𝓲𝓻 𝓻𝓮𝓿𝓮𝓷𝓾𝓮 🌟 designing 🆂🆃🅰🆃🅴-🅾🅵-🆃🅷🅴-🅰🆁🆃 🆂🅰🅻🅴🆂 🅵🆄🅽🅽🅴🅻🆂.
Email marketing simply builds meaningful relationships and trust. If you segment your list correctly, you will be able to personalise the messages based on the current place of the lead in the buying cycle.
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See AlsoHow can you build relationships with Financial Technology professionals in different countries?Funny
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4 Referral Marketing
Referral marketing is the use of word-of-mouth recommendations to acquire new customers. Fintech companies can use referral marketing to leverage their existing customer base, as satisfied customers are more likely to refer their friends and family to a product or service they trust and enjoy. Referral marketing can also help fintech companies to lower their customer acquisition costs, increase their conversion rates, and improve their customer lifetime value. The key is to create a referral program that rewards both the referrer and the referee, and to make it easy and convenient for customers to share their referrals.
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- Laura Farkas 📈 Sales Funnel and Digital Marketing Sales funnel expert and digital marketing strategist 🌟 EB100⭐- 𝓱𝓮𝓵𝓹𝓲𝓷𝓰 purpose driven SMEs 10𝔁 𝓽𝓱𝓮𝓲𝓻 𝓻𝓮𝓿𝓮𝓷𝓾𝓮 🌟 designing 🆂🆃🅰🆃🅴-🅾🅵-🆃🅷🅴-🅰🆁🆃 🆂🅰🅻🅴🆂 🅵🆄🅽🅽🅴🅻🆂.
While many FinTech companies use affiliate sites to get started and gain the trust of "early adopters", you might want to partner up with businesses that offer complimentary services and serve the same market. For example, software developers and IT professionals could help you with recommendations. Make sure that your business has a clear referral partnership document and you support your partners with relevant updates and information.
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5 Partnership Marketing
Partnership marketing is the use of strategic alliances with other businesses or organizations that share a similar target market or goal. Fintech companies can use partnership marketing to expand their reach, enhance their credibility, and offer complementary benefits to their customers. Partnership marketing can include co-branding, co-marketing, cross-selling, affiliate marketing, and more. The key is to find partners that have a similar vision, values, and audience, and to create a win-win situation for both parties.
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- Kianoosh Aryanfar Co-Founder and Product Manager at Pinvest
Fintech tools are instrumental in aiding companies to enhance their products and meet their customers' needs more effectively. Through strategic partnerships and a business-to-business (B2B) approach, Fintech companies can not only expand their services into new markets but also strengthen their existing market connections.
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- Shreyas Jani LinkedIn’s Top FinTech Voice | Views expressed are my own | Helping founders tell their stories | Delivering in depth domain insights via Fintech Ki Baat |Fintech Partnerships | Speaker | Aspiring VC |
In my experience of working with Major Fintech organizations in India here are a few key benefits of Partnership Marketing for Fintechs.- Cost effective customer acquisition: Specially for early stage startups identifying strategic mutually beneficial partnerships is the most cost effective to get early customers and put forth their product in front of the right customers to get feedback quickly.- Quick go to market: Partnerships marketing can enable a fintech to go to market quicker as it gets access to an existing relevant customers base of the partner entity.- Additional revenue line: The involved parties may share a part of incremental revenue generated via sales derived from each other's platforms.
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6 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Rohit Agrawal Vice President | Startup’s | Treasury | Citi Bank | RIL | CA-AIR18 | CFA | CS | Reached 30k connection Limit - Pls hit Follow
Every FinTech needs to chose Marketing strategy that best suits them. There is no one shoe Fits all. 1. For BNPL FinTech, Partnership marketing can work well where they collaborate with brands and marketplaces.2. For a B2B FinTech SaaS, Content Marketing + Having a dedicated enterprise sales team is very important3. For other B2C FinTechs like Payments : Referral Marketing, Influencer Marketing works well
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- Laura Farkas 📈 Sales Funnel and Digital Marketing Sales funnel expert and digital marketing strategist 🌟 EB100⭐- 𝓱𝓮𝓵𝓹𝓲𝓷𝓰 purpose driven SMEs 10𝔁 𝓽𝓱𝓮𝓲𝓻 𝓻𝓮𝓿𝓮𝓷𝓾𝓮 🌟 designing 🆂🆃🅰🆃🅴-🅾🅵-🆃🅷🅴-🅰🆁🆃 🆂🅰🅻🅴🆂 🅵🆄🅽🅽🅴🅻🆂.
Free trials or money back guarantees work well in the fintech industry. They reduce the risk the buyer takes when they give your business a try.
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