Walmart Supply Chain: What Makes It (Still) So Successful  (2024)

Walmart Supply Chain: What Makes It (Still) So Successful (1)

By Meredith Flora August 19, 2022

Walmart Supply Chain: What Makes It (Still) So Successful (2)

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With a revenue of over $570 billion, Walmart continues to rank number one on Fortune’s Global 500 list. This marks their ninth consecutive year at the top position, making Walmart the largest company in the world by revenue.

Walmart’s success can be attributed to having their own supply chain to streamline fulfillment and cut down on costs.It also provides them with more control over their logistics network.

In this article, we take a closer look at the Walmart supply chain and why it continues to be so successful decades later.

What makes Walmart’s supply chain so successful?

Walmart’s supply chain success can be attributed to their tactful decisions to start investing in the right initiatives, including technology and expanding their logistics network, to provide value in the ecommerce space.

Below we break down the various initiatives that has made Walmart’s supply chain successful.

Early investment in supply chain optimization

Walmart’s focus on optimization is one of the largest factors contributing to the brand’s supply chain success.

The retail giant is constantly striving to improve existing systems and processes to create an optimized and efficient supply chain to provide their customers with “everyday low prices” — one of the company’s unique (and renowned) selling points.

Among the many supply chain optimization strategies, the company places great emphasis on omnichannel — multiple channels available to its customers. Walmart’s Marketplace creates a home for thousands of retail stores with the ultimate goal to save time for the consumer.

Walmart also provides multiple marketplace fulfillment options, such as in-store pickup, ship from store, and even digital pharmacy fulfillment. Globally, Walmart offers 7,000+ pickup locations and 5,000+ delivery locations.

Fine-tuning the supply chain management system

Walmart is constantly striving to improve their supply chain management system.

From the get-go, the company started removing links within the supply chain and purchased goods in bulk to be transported directly to their stores.

They then began working directly with manufacturers and distributors to cut out the middleman to further streamline the supply chain.

This approach plays a key role in their supply chain success. With fewer players in the supply chain, the company can lower costs and cut back on lead times to offer quick and affordable fulfillment.

Developing strong relationships with vendors early on

Walmart’s strong relationships with vendors have played a major role in their supply chain success. They go straight to the source and identify vendors who can provide them with the best price and can meet their high-volume demands.

Walmart establishes strategic partnerships with these vendors, guaranteeing them consistent business through long-term, high-volume purchases. In return, the company can enjoy wholesale prices, which keeps customer prices competitive throughout the years.

To further strengthen these relationships, Walmart also establishes open communication networks with their vendors. This allows them to improve the flow of inventory within the supply chain and anticipate possible disruptions before they escalate into larger problems, such as backorders, stockouts, and delivery delays.

Outsourcing inventory control with vendor managed inventory (VMI)

Walmart has further strengthened and simplified their supply chain by implementing a vendor management inventory (VMI) model.

VMI involves suppliers managing their own inventory that’s stored in Walmart’s warehouses. With this approach, the company puts the responsibility of managing inventory in the hands of suppliers, so they can save time and money on inventory management.

With an electronically backed VMI system, suppliers have access to Walmart’s inventory data, allowing them to keep track of real-time inventory levels and sales. This makes it easy monitor how much stock is available and how certain products are sold.

Based on this information, they can see when they need to send more inventory to Walmart and keep their stock replenished.

This simplified inventory management model results in fewer delays in replenishment and reduces stockouts. It’s particularly useful since Walmart deals with hundreds of thousands of SKUs from thousands of suppliers, which can get complicated and expensive to manage.

By transferring some of the inventory control activities to the vendors, the company can save time and focus on tasks that need to be handled in-house.

It also means that Walmart doesn’t need to spend more on dedicated personnel to manage the inventory coming from each supplier, which results in lower costs for them. All Walmart has to do is monitor the transport of inventory from warehouses to their stores.

Capitalizing on the power of technology

As Walmart undergoes a digital transformation, they’re making extensive investments in supply chain digitization and infrastructure. These investments have contributed to the successful supply chain that we see today.

Between 2019 and 2020, 72% of Walmart’s strategic capital expenditures were attributed to supply chain transformation, which includes supply chain technologies, infrastructure, and ecommerce. During this period, the company spent more than $11 billion.

These investments have resulted in faster, more flexible fulfillment, and more accurate demand forecasting.

Walmart also uses technology in their initiative to reduce packaging waste. Packaging algorithms make it easier to find the right-size packaging for each product by accurately capturing product dimensions and other attributes.

Additionally, Walmart has implemented an advanced warehouse management system (WMS) in their distribution centers. This more nuanced WMS supports better inventory control and labor planning to streamline their supply chain operations.

Overall, one of the largest technological investments they’ve made is in automation. Autonomous mobile robots are helping warehouse staff move pallets, while other automation tools are used for picking items or packing them inside containers.

Walmart has also made significant investments in sortation equipment, which will automatically sort products and allocate them to the right locations within the warehouse. Robust warehouse control systems help to establish a link between these automation equipment and the WMS.

Walmart and ShipBob’s winning fulfillment combo

ShipBob is an official Walmart partner and participates in Walmart’s TwoDay delivery program.

ShipBob’s fulfillment platform integrates with Walmart Marketplace to display free 2-day delivery badging and fulfills 2-day orders approved by marketplace sellers.

Here is how ShipBob’s integration with Walmart works.

Two-day shipping

Walmart Supply Chain: What Makes It (Still) So Successful (3)

By connecting ShipBob with Walmart, businesses can provide two-day shipping with 100% coverage across the continental United States.

You can connect your Walmart store to ShipBob in minutes, sync your inventory, and choose what fulfillment center locations to send inventory to.

Your “Free 2-day delivery” badge will appear prominently near the “Add to Cart” button, which captures attention and generates, on average, 50% more conversions.

ShipBob’s on-time delivery rate is over 95%, which provides merchants with reliability and speed.

“DTC is our bread and butter, and with ShipBob we can offer 2-day shipping, gift notes, and other aspects of the modern delivery experience that consumers want.”

Aaron Patterson, COO of The Adventure Challenge

Warehousing

ShipBob offers warehousing solutions to help you manage your inventory more efficiently. When you outsource fulfillment to ShipBob, our team of fulfillment experts take care of the entire process of receiving, storing, and managing your inventory.

By storing your inventory across one or more fulfillment center location, you benefit from lower warehousing costs while also improving delivery speeds.

Once ShipBob receives your inventory and orders are placed on Walmart.com, they are automatically sent to ShipBob to be picked, packed, and shipped.

From the ShipBob fulfillment platform, you can track activity, manage SKUs and inventory levels across locations, and view storage costs.

“ShipBob’s analytics are a huge bonus for a merchant looking to partner with a single 3PL that has a built-in order management tool. I was so stoked about being able to see the optimized layout of where you should be distributing your inventory is great.

Having inventory and warehouse management capabilities built into your 3PL is such a value-add, especially for smaller companies.”

Juliana Brasil, Director of Operations at Food Huggers

Inventory management

ShipBob’s inventory management tools further simplify the fulfillment process by providing a single dashboard to view real-time inventory levels across locations.

With real-time insight into inventory, you can get ahead of inventory replenishment, access data to improve demand forecasting, and make better business decisions.

You can even keep track of the number of units sold per day, so you know when to prepare for inventory replenishment. From the ShipBob dashboard, you can use the inventory data available to set reorder points to prevent stockouts.

Walmart integration

ShipBob’s integration with Walmart improves product visibility on Walmart Marketplace while also having your orders fulfilled through ShipBob.

Thanks to ShipBob’s omnichannel fulfillment capabilities, your inventory levels are updated in real time to reflect the purchases across all your sales channels, including Walmart. This way, you don’t end up accidentally selling more products than you have in stock.

With the Walmart integration, you can get your products in front of millions of customers and provide a seamless order fulfillment experience.

To learn more about how ShipBob partners with Walmart, contact ShipBob today.

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Walmart supply chain FAQs

Here are answers to the top questions about Walmart supply chain.

Does Walmart have its own supply chain?

Walmart Supply Chain: What Makes It (Still) So Successful (4)

Yes, Walmart has one of the largest supply chains in the world. Their nuanced supply chain establishes a more direct relationship between vendors and end consumers. Walmart runs their own distribution centers and partners with logistics companies like ShipBob to further expand their supply chain network.

What is Walmart’s supply chain strategy?

Walmart Supply Chain: What Makes It (Still) So Successful (5)

Walmart’s supply chain strategy is highly focused on direct, long-term relationships with manufacturers, distributors, and ecommerce businesses. The goal is to reduce the number of touchpoints within the supply chain to reduce lead times and speed up fulfillment. Walmart also heavily invests in supply chain technology to improve efficiency and accuracy throughout their network.

What are the advantages of selling on Walmart Marketplace?

Walmart Supply Chain: What Makes It (Still) So Successful (6)

Selling on the Walmart Marketplace will give you access to the retailer’s 120+ million monthly customers. This means you can get your products in front of a massive audience, which will improve the chances of boosting sales. Moreover, the Walmart Marketplace doesn’t charge you any monthly fees. Marketplace fees are commission-based, which means you only pay a fee when you make a sale.

Walmart Supply Chain: What Makes It (Still) So Successful  (2024)

FAQs

What makes Walmart's supply chain so successful? ›

The Walmart supply chain relies on a streamlined supply chain network, efficient warehouse management and careful inventory planning. Through automated demand forecasting and inventory planning, Walmart has optimized its supply chain to fulfill customer demand while keeping operational costs low.

How has Walmart remained successful? ›

Throughout its 50+ years of history, Walmart has stayed true to its purpose and consistently striven to offer low everyday prices to its customers, and because of this, Walmart has built for itself a strong and loyal customer base. Customers walking into any Walmart store know that they can count on low prices.

What factors make supply chain successful? ›

We've listed five supply chain management success factors here that we've studied and experienced, and we fully recommend implementing them for your organization.
  • Pre-Qualified and Diversified Suppliers. ...
  • Multiple Backup Plans. ...
  • Real-Time Data Analytics. ...
  • Automated Supply Chain Management Platform. ...
  • Solid Supply Chain Network.
Jul 9, 2021

What makes Walmart unique or successful? ›

Every Day Low Price

In turn, everyday low prices mean discounts are avoided, so consumers are generally more loyal. For the business, this translates to stable cash flows, higher revenues, and greater margins. In addition to the pricing strategy, Walmart offers the convenience of one-stop shopping.

What was the key to Walmart's success? ›

MERCHANDISE-DRIVEN RETAIL -Sam Walton writes that Walmart was more a 'Merchandise-Driven' retail than 'Operation-Driven' retail and this was one of the major reasons for the company's success. The operation-driven strategy would be toward reducing expenses and improving efficiency.

What strategy does Walmart successfully follow? ›

Walmart is known for its superior procurement methods in negotiating prices to keep the costs low. Diversification makes sure that if one product doesn't get enough attention, other products that go well with it can help boost sales of other products.

How did Walmart continue to strengthen its competitive advantage over time? ›

In order to continue strengthening its competitive advantage, Walmart became the pioneer in information systems, logistics and human resources practises.

How does Walmart remain competitive? ›

Through efficient supply chains, proprietary technology, and aggressive pricing tactics, Walmart has established a competitive advantage in the market. Walmart employs proprietary technology to optimise its supply chain and manage inventory, ensuring that it can meet customer demand with minimal costs and shortages.

What is Walmart's growth strategy? ›

“As we grow, we will improve our operating margin through productivity advancements and our category and business mix and drive returns through operating margin expansion and capital prioritization.”

What are the three things for successful supply chain management? ›

Three things you must know to build a strong supply chain
  • Supplier and stakeholder relationships.
  • Ethics, sustainability and responsibility.
  • Risk management.
Oct 20, 2017

What are the five important factors in supply chains? ›

Supply chain management has five key elements—planning, sourcing raw materials, manufacturing, delivery, and returns.

What are the three things all successful supply chain management needs? ›

Generally the key aspects of Supply Chain management are Purchasing (sourcing), Planning (scheduling) and Logistics (delivery).

What is Walmart's greatest strength? ›

Walmart's greatest strength is its ability to offer low prices and its vast selection of products. This is due to their economies of scale and their large buying power. Walmart is able to purchase large quantities of goods from suppliers at discounted prices, and then pass these savings on to their customers.

Does Walmart have supply chain issues? ›

Size and Scale of Operations

One of the major challenges Walmart faces in its supply chain is the sheer scale and complexity of the company's operations.

When did Walmart become successful? ›

1990s. By 1990, Walmart was the nation's number-one retailer. As the Walmart Supercenter redefined convenience and one-stop shopping, Every Day Low Prices went global.

What is Walmart's top strategic objective? ›

We believe we maximize long-term value for shareholders by serving our stakeholders: delivering value to our customers, creating economic opportunity for associates and suppliers, strengthening local communities and enhancing the environmental and social sustainability of our business and product supply chains.

What type of inventory system does Walmart use? ›

Walmart employs the buffer inventory type in its stores, keeping a small margin of extra goods on hand to ensure business continuity when demand fluctuates unexpectedly. Walmart stores will always have an excess supply of goods for this purpose.

What is the strategy goal of Walmart? ›

The long-term objective of the company is expressed in its mission and vision. Walmart aims to sustain a low-priced strategy to serve busy families and save money for them while being presented anytime and anywhere across the US and leveraging knowledgeable employees to help customers.

What is the supply chain strategy of Walmart? ›

A People-Led, Tech-Powered Omnichannel Retailer

Through its extensive work, Walmart is reengineering its supply chain to fulfill customer needs with a more intelligent and connected omnichannel network that is enabled by greater use of data, more intelligent software and automation.

What strategies is Walmart adopting to make its operations efficient? ›

Walmart maintains its cost leadership through bulk purchasing, a streamlined supply chain, strategic store locations, and minimal operating costs. These practices help the company achieve economies of scale and pass on the savings to the consumers, thus offering the most competitive prices in the market.

What is Walmart's strategic positioning? ›

Always Lowest Price — Having lived among people of smaller towns and having run fifteen variety stores for the last fifteen years in those small towns, Sam Walton figured out one major requirement from the customers. They always buy products from a place where it would be priced lower than other places.

How does Walmart overcome challenges? ›

Walmart adapts a low-cost and high volume strategy (Roberts and Berg 45). The basic principle of the strategy is to satisfy customers by offering low prices and exceptional customer service. The retailer is able to offer low prices because its operating costs are lower than the standard industry costs.

What makes Walmart competitive advantage? ›

Walmart ensures that not only the customer gets the goods in low prices but also the best customer services. Some of its policies like 90-day return policy without receipts, using digital tools to ease the shopping process are the manifestation of this promise.

What are the major challenges Walmart faces? ›

8 Walmart Problems No One is Talking About
  • Prices aren't always the cheapest. ...
  • Quality is not always the best. ...
  • Some find the store layout confusing. ...
  • Great Value products might not save you much. ...
  • Walmart Plus isn't always worth it. ...
  • Some shoppers want more customer service. ...
  • Customer satisfaction is low.
Apr 3, 2023

Who is Walmart's biggest competitor? ›

Walmart Competitors: FAQs

As of now, Walmart's biggest competitor by market share is Amazon. Operating over 10,500 stores and clubs worldwide, Walmart has slightly better financial metrics than its rival.

What is Walmart changing in 2023? ›

For 2023, Walmart expects consolidated net sales to increase between 2.5% and 3%, and for U.S. comp sales to increase between 2% and 2.5%.

What are the three C's in supply chain? ›

Realizing the Three C's of Procurement: Control, Consolidation and Cost Savings.

What are the key supply chain strategies? ›

The main four types of supply chain strategies are client-centric, predictive business, visibility and smart automation.

What is supply chain in simple words? ›

A supply chain is the network of all the individuals, organizations, resources, activities and technology involved in the creation and sale of a product. A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

What are the four 4 main elements of a supply chain? ›

Integration, operations, purchasing and distribution are the four elements of the supply chain that work together to establish a path to competition that is both cost-effective and competitive.

What is the most important thing in supply chain management? ›

With that in mind, Steinberg cited flexibility, data and future planning as the most important elements of a successful supply chain.

What are 3 weaknesses of Walmart? ›

Walmart's Weaknesses – Internal Strategic Factors

Low wages, inadequate healthcare, and poor working conditions are few of the issues that have been publically criticized. Large span of control – Its highly extended size and massive span of control could leave Walmart weak in some areas.

What is Walmart's biggest weakness? ›

Thin Profit Margins

Walmart is most popular for providing its customers with low-priced goods. While this is a strength that allows the company to attract new customers and retain existing ones, it is also a weakness for the company. Walmart's cost leadership strategy may result in thin profit margins for the company.

What motivates Walmart? ›

Answer & Explanation. Walmart currently uses a variety of tools and techniques to motivate their employees to perform at an optimal level. These include competitive wages, career development and education opportunities, performance-based incentives, and recognition programs.

Where does Walmart get their supply from? ›

We are committed to providing items grown, made and sourced in America. Most of the products we source for our retail businesses in the U.S. and other major markets like Mexico were made, grown or assembled domestically.

What is the future plan for Walmart? ›

In Walmart's future vision of the company, people are important but costly assets when compared to newer, and increasingly cheaper, automation technologies. By the end of 2026, roughly 65% of stores will be serviced by automation and about 55% of the fulfillment center volume will move through automated facilities.

What competitive advantages does Walmart have against Amazon? ›

The major advantage that Wal-Mart holds over Amazon, as Johnson tells CNBC, is its vast network of physical locations. Just considering the U.S. market, Wal-Mart's stores are in reasonably close proximity to most consumers nationwide, and these stores sell much of what is available through Amazon, he notes.

Why is Walmart closing stores suddenly 2023? ›

Walmart is closing 21 retail locations across the US this year, including four in Chicago, citing poor financial performance at each.

Who is more profitable Walmart or Amazon? ›

In 2022, Amazon closed its divide in terms of total revenue, as it generated over $513 billion in revenue, compared to over $572 billion in revenue from Walmart.

What is Walmart famous for? ›

Walmart began building Supercenters in 1988 and are around 182,000 square feet employing about 300 associates. Walmart Supercenters offer a one-stop shopping experience by combining a grocery store with fresh produce, bakery, deli and dairy products with electronics, apparel, toys and home furnishings.

How has Walmart made its supply chain more sustainable? ›

Product and Packaging Specifications: We ask our private brand suppliers to work toward and report progress on our goal to use 100% recyclable, reusable or industrially compostable packaging and achieve 17% post-consumer recycled content for our private brand products by 2025. Read More: Waste: Circular Economy.

What is the competitive advantage of Walmart supply chain management? ›

Its supply chain is considered to be the most advance and efficient in terms of technology. Walmart was among the first players which introduced barcodes and RFID for a better inventory management system. Maintaining long term and direct relationship with its manufacturers is also a part of Walmart's strategy.

What is the supply chain principle of Walmart? ›

Walmart's supply chain strategy aims to reduce operational expenses for the company, maintain low product prices for the consumers and automate the order fulfilment process.

What is Walmart's main competitive advantage? ›

Large scale operations, supply chain, and Bargaining power:

It allows Walmart to buy in bulk and sell at lower prices. Most brands that have been able to build the low-cost business model are exploiting economies of scale to create this advantage.

How does Walmart stay sustainable? ›

Driving the adoption of regenerative agricultural practices, sustainable fisheries management and forest protection and restoration. Investing in, and working with, our suppliers to source place-based efforts that help preserve natural ecosystems and improve livelihoods.

Are Walmart's supply chain capabilities still a source of competitive advantage? ›

The supply chain still enjoys a competitive edge not only because of the strategic relationships that the company has managed to build over years but mostly because of Wal-Mart's store monitoring and use of information technology for effective communication of information across its stores.

What are the 4 principles of supply chain? ›

Integration, operations, purchasing and distribution are the four elements of the supply chain that work together to establish a path to competition that is both cost-effective and competitive.

What are Walmart's strengths? ›

Strengths
  • Being the largest retailer in the world, with unmatched scale of operations and strong market power over suppliers and competitors. ...
  • Cost leadership strategy. ...
  • The combination of a developed distribution system and a well-managed information system. ...
  • International presence.
Mar 30, 2023

What is Walmart's unique selling point? ›

Walmart is well known for its slogan – "Always Low Prices," making it one of the key customer-centric approaches to be a market leader consistently.

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